These Terms of Use govern access to and use of the Visualnet platform (hereinafter, "the Platform"), owned by Production Lifecycle Management, S.L., a company incorporated under Spanish law with registered office in Barcelona, Spain.
The Platform is a professional B2B service for the film and TV production industry, comprising: (i) a global directory of film and TV production service providers; (ii) the Visualnet procurement module for managing tenders and sourcing; and (iii) the Studio & Auditor Programme for television networks, studios and audit firms.
The Platform operates with the following user profiles:
Registration on the Platform is reserved for individuals aged 18 or over acting in the exercise of their professional or business activity. Access to full Directory profiles and the Visualnet module requires a verified account.
The user is responsible for maintaining the confidentiality of their access credentials. Visualnet shall not be held liable for damages arising from the unauthorised use of the user's credentials where the user has failed to report loss or theft within a reasonable time.
Visualnet is the Platform's procurement module. It enables Production Companies to:
RFQs published in Phase A (Development) are indicative only and create no contractual obligation between the parties. RFQs in Phase B (Pre-Production) are binding and generate auditable documentation under NISR 4400.
Registration as a Supplier in the Visualnet Directory is free of charge. Operational access to Visualnet requires a minimum initial deposit of €500 + VAT in the Production Company's Wallet. Publishing RFQs and closing projects are subject to the following fees, unless otherwise agreed:
Payment is charged to the user's Wallet balance, which can be topped up by credit card through the certified payment provider (Stripe). The system will block the publication of new RFQs if the Wallet balance is insufficient.
The financial terms of the Studio & Auditor Programme are established by a framework agreement negotiated individually with each client. The model is based on a Tech Fee of 2%–3% on the eligible Below the Line (BTL) production budget processed through the platform, calculated automatically by the system at the close of each project or period.
Exact fees, volume tiers, SLAs, co-branding terms and the billing cycle are specified in the agreement signed by the parties. Visualnet applies a 20% wholesale discount when the client is an audit firm billing the service to its end client.
Published RFQs are non-refundable, as the supplier notification service and audit trail generation are executed immediately upon publication. Unused Wallet balances may be refunded upon written request, subject to applicable handling fees.
The user undertakes to:
All content, designs, software, databases and functionalities of the Platform are the exclusive property of Production Lifecycle Management, S.L., or have been licensed to it, and are protected by Spanish and international intellectual and industrial property legislation.
The user does not acquire any intellectual property rights in the Platform by mere use thereof. Reproduction, distribution, transformation or public communication of any element of the Platform without prior written authorisation is expressly prohibited.
Content contributed by the user to the Platform (company descriptions, documents attached to RFQs and bids) remains the property of the user. The user grants Visualnet a non-exclusive, royalty-free licence to store, process and display such content solely in the context of providing the service.
The amounts, terms and data contained in bids submitted to an RFQ are strictly confidential. Visualnet guarantees that:
Visualnet acts as a technology intermediary and is not a party to the commercial transactions arising from the use of the Platform. Accordingly, Visualnet accepts no liability for:
Visualnet's total cumulative liability towards a user shall in no event exceed the amounts actually paid by that user to Visualnet in the twelve months preceding the causative event.
The processing of personal data in connection with the use of the Platform is governed by Visualnet's Privacy Policy, which forms an integral part of these Terms of Use. Visualnet acts as Data Controller in respect of registered users' data, and as Data Processor in respect of personal data of third parties entered by the user on the Platform in the context of their projects and RFQs.
The service agreement between Visualnet and the user is of indefinite duration and takes effect from the moment the account is activated. Either party may terminate it at any time, without prejudice to obligations already incurred.
Visualnet reserves the right to suspend or cancel the access of a user who breaches these Terms, with prior notice where circumstances allow. In cases of fraudulent, abusive or unlawful use, suspension may be immediate.
Following account cancellation, the user's data will be retained for the period legally required to address possible claims, and thereafter deleted or anonymised in accordance with the Privacy Policy.
Visualnet may amend these Terms of Use at any time, notifying registered users at least 30 days in advance by email to the registered address. Continued use of the Platform after the amended Terms enter into force implies acceptance thereof.
These Terms are governed by Spanish law. For the resolution of any dispute arising from the interpretation or performance of these Terms, the parties, expressly waiving any other jurisdiction that may apply to them, submit to the jurisdiction of the Courts and Tribunals of the city of Barcelona.
The foregoing is without prejudice to the rights of consumer users under the consumer protection legislation applicable in their place of residence.
For any queries relating to these Terms of Use, please contact us at:
Production Lifecycle Management, S.L.
Email: legal@visualnet.com